Today, being clearly understood is more important than at any other time in human history. Little by little, technology has become an integral part of the way that people communicate with one another and has increasingly taken the place of face-to-face communication. We, human use our digital devices to communicate nearly 75% of the time. Technological advancements have had a drastic impact on the way individuals communicate. This can often lead to misconception, misinterpretation, and misunderstandings. Many studies have been conducted regarding technology’s effect on social interaction and face-to-face communication since the rise of cellphone and social media usage in the late 2000s. People who had conversations in the absence of mobile devices reported higher levels of empathetic concern, while those conversing in the presence of a mobile device reported lower levels of empathy. American adults report spending more than 11 hours per day watching, reading, listening to, or simply interacting with media, half of that time is spent talking on a cell phone. These facts severely hinder one’s ability to clearly communicate. It further inhibits one’s negotiation position. These are the precise reasons I authored my book and have delivered speeches around the US. The Art of Visual Listening is the only place to get the definitive book on remote communications to help you master all types of interpersonal verbal and nonverbal communication. The mission of this book and my workshops is to help you better understand the origins and fundamentals of human communication, both verbal and nonverbal, and to provide a hands-on learning experience to better equip you for success. This book is designed to reinforce the concepts and skills acquired from The Art of Visual Listening seminars. It guides you through various communication skills and topics, including hands-on activities and exercises. The book was originally developed for crisis and hostage negotiators but has