We have improved industrial performance through the collaborative creation of knowledge and management of the Root Cause Analysis (ACR) process. Our focus is on uncomplicating this process and facilitating the development of a research culture of problems, in the search for the most assertive solution. Télios' computing platform helps solve real problems of each company, developing learning "by the job" and allowing the teams to train in what is important for the company.A plataforma computacional da Télios ajuda a resolver problemas reais de cada empresa, desenvolvendo o aprendizado “pelo trabalho” e permitindo a capacitação das equipes naquilo que é importante para a companhia.