➜ Soft Skills Strategies for Bottom Line Results Committed to helping corporations, teams and individuals understand the power and results that come from the various soft skills that are most often misunderstood and mysterious to so many. ★SPECIALTIES★ • Business Development • Marketing • Branding • Promotional Product • Social Media • Leadership • Diversity and Inclusion • Organization Development • Onboarding • Communication • Interpersonal Skills • Networking • Facilitator • Mentoring • Live Events • Business • Public Relations • Publishing • Training and Development • Office Management • Process Improvement • Career Professionals • Entrepreneurs • Community Builder • Health and Wellness • eCommerce • Administration • Award and Recognition Programs • Call Center Strategies • Vendor Management • Fundraising • Non-Profits Kym Glass has 20+ years in the telecom industry and the recipient of numerous internal awards and recognition by the YWCA for Women in Technology. Through her experience in being the go-to-person for the divisions 3,500 employees in the areas of Organizational Development, Communications, Process Improvement, Performance, Facilities, Administration and People Value, she leveraged her natural passion for "PEOPLE" to build relationships and in doing so helped accomplish individual and team projects in record time. After years of working in her natural passion for people, she launched her own business initially producing various events and consulting with several Call Centers in the areas of strategies for cold calling, scripting and follow up. Kym was selected from over 250 applications to share her “Break Free from Generational Patterns to Create an Unlimited Future” idea at the TEDx MatlockRoad event. Her presentation is now featured on the TEDx You Tube channel to help impact others through her insights and experiences.