IN YOUR HANDS is an innovative training and consulting company focused on enhancing the organizational performance by creating productive behaviours through highly engaging learning methods such as business simulations, behaviour-change programs and coaching techiques. IN YOUR HANDS is an official representative for Bulgaria of the world-class high added value solutions of CELEMI (Sweden), Eagle's Flight (Canada), Coaching and Leadership International (Canada). OBJECTIVES • To support the management and the human resources specialists develop in a structured way the competencies and entrepreneurial potential of employees in the organization • To promote more efficient and more engaging ways of learning and competence-building, with sustained effect over time • To assist our customers in their efforts to adapt to market requirements and develop a sustainable competitive advantage through the their people COMPETITIVE ADVANTAGE • Providing a process-oriented approach to training projects in order to deliver real business value • Providing a wide portfolio of solutions both in width - the areas in which we can be beneficial to our customers and in depth - the options through which we can address the challenges • Implement a structured approach to developing our own consulting team, ensuring professionalism, expertise and high quality standards. INDUSTRY EXPERIENCE: Manufacturing and Mining, Retail, Pharmaceutical, Services, Finance, FMCG TRAINING PROGRAMS: Management and Leadership; Sales; Customer Services; Personal Efficiency; Behaviors and attitudes; Business acumen; Inspiration TRAINING INSTRUMENT • Behavioral Training • Behavior simulations • Business simulations • Dialog tools • Story telling