Start harnessing the power of hello. To succeed in today's highly competitive, customer-driven economy, it’s essential to deliver contact solutions that add value to the relationships between our clients and their customers. That's where ION's industry experience and customized business services can make a difference. We use our understanding of the science of a successful call to make sure customers and prospects enjoy superior service every time. ION believes it's our business to know your business. Major companies, Schools and Universities rely on ION to make a positive first impression, strengthen relationships and provide quality lead generation services. When your business grows, we grow. By zeroing in on the triple bottom line of improved revenue, quality emphasis and delivering results, everyone wins. By building call centers domestically – and in non-metropolitan areas – we’ve significantly reduced overall attrition, providing our clients with a more stable workforce, allowing them to become true "program champions." Our clients are able to take advantage of more mature and seasoned agents, more community support and a stronger work ethic. Our company culture is to provide top-quality service, exceed objectives and handle every call professionally and efficiently. Through the use of our proprietary scripting tool along with online Call Center management portal, IONs' Call Centers are empowered to take initiative to implement practices to achieve objectives.