Company history United Technologists Europe Limited (UTEL) is a founder owned UK limited company, incorporated in 1993 by two R&D engineers. We started to build a commercially successful R&D company, which was profitable without compromising ethical and environmental values. It is an ongoing ambition to create flexible working environments in which the best minds can maximise their innovative productivity and share in the economic success of this venture. Due to this unswerving commitment our directors Frank and Paul have made to their company, today UTEL employ over 60 highly trained people worldwide, covering a wide range of technical skills. Experience Our staff have been working in the Telecommunications industry for many years and collectively have hundreds of years of experience across a broad range of disciplines. This enables UTEL to provide a diverse and comprehensive approach to issues our customers face, empowering us to provide the right solutions. Customer Satisfaction Customer Satisfaction has been proven to be key to business growth and our track record of achieving customer goals is exemplary. Not only are our products designed to be robust and exceed expectations in their design but they also are conceived to exceed the working life of similar products. We provide technical support to our customers throughout the service life and strive to continually improve our processes. When approaching a clients, solutions are engineered that address the specific problem set. We endeavour to exceed our customer's expectations by looking at the wider business implications of the problem in addition to the stated requirements. As a consequence, we are often able to deliver additional benefits and savings that can really make business cases fly. We believe that personal contact, integrity, helpful and responsive action and consistency in any communications with our customers, are a prerequisite for a successful and sustained long-term business relationship.