Lean Unlimited is a specialist consultancy company whose goal is to partner with organisations and improve their capability and profitability through results driven lean. Lean Unlimited has collaborated with University College Cork (UCC) in Ireland to develop a Lean Capability Maturity Framework (LeanCMF). This unique framework enables an organisation to assess the maturity of its lean program as well as benchmarking its lean capability maturity against its peer group as well as the population as a whole.By undertaking a lean maturity assessment on an annual basis, an organisation can measure the effectiveness of its lean transformation program by measuring the improvement in lean capability as well as helping to set the forward lean strategy for the organisation for the following year. Lean Unlimited understand the importance of the customer and how the organisations value streams, business processes and metrics should be aligned to what the customer values. Lean Unlimited offers a comprehensive Voice Of the Customer (VOC) program that enables an organisation to establish what your customer really values and how you as a supplier rate in the delivery of this product or service versus your customers best supplier. This process provides valuable insight and information to help your organisation to make internal changes to your product and/or service offering to meet/exceed or delight your customer. This is a proven path to increased sales and profitable growth.