Map every decision-maker, influencer, and blocker at a target account. Verified contacts, role classification, coverage gaps, and multi-thread risk — in one buying group map.
Overview
The Buying Group Skill maps every decision-maker, influencer, and blocker at a target account — classified by role, verified via Lusha, and audited for coverage gaps. Tell it the account and the deal stage. It returns a complete buying group map shaped around where you are in the deal, not a generic org chart.
Under the hood, the skill pulls VP+ and Director+ contacts across every function relevant to the deal, verifies each one live via the Lusha in Claude connector, classifies them by role — Champion, Economic Buyer, Technical Evaluator, Blocker, Influencer — and flags anyone who has recently changed jobs or joined the company. Coverage gaps surface automatically: if a function is missing a verified contact, the skill tells you before you walk into the room.
The result is one map a rep or CSM can act on immediately, with every contact tied to a live Lusha data point and every gap tied to a concrete next action.
What it does
- Role classification — maps each verified contact to a buying role: Champion, Economic Buyer, Technical Evaluator, Influencer, or Blocker.
- Live contact verification — every contact in the map is verified via Lusha during the session. No stale records.
- Coverage gap audit — surfaces functions with no verified contact and flags them as gaps to close before the deal advances.
- Departure detection — flags contacts with tenure under 6 months or recent role changes that could shift the deal dynamic.
- Deal-stage framing — the map is shaped by where you are in the deal. Discovery looks different from pre-close.
Use cases
Multi-stakeholder deal mapping
Heading into a complex deal with multiple functions involved, run the skill with the account and deal stage — “Stage 3, procurement and IT now involved.” The skill maps every verified contact by role, surfaces who you haven’t engaged yet, and flags the gaps most likely to stall the deal.
Pre-close coverage audit
Before sending the contract, run the skill to confirm every key role has a verified, active contact behind it. A Champion who left 6 weeks ago or an Economic Buyer you’ve never spoken to are the two most common reasons deals slip at the finish line.
CS account multi-threading
For CSMs managing renewal or expansion, run the skill to map who’s actually in the account today — not who was there when the deal closed. Leadership changes, new buying centers, and unengaged functions all surface in one pass.