Certified Woman Owned and Minority Owned, FNI Consulting is bifurcated into Consulting Services (Business and Management Consulting) and Recruiting Process Outsourcing (RPO) supporting various sized companies across Insurance, Retail/eCommerce, Service Digital Channels, Small Restaurant, Music, Healthcare, Financial Services, Manufacturing, and Travel & Hospitality Industries. Business Consulting & Management Consulting: Strategic planning, vision and roadmap development, organizational design, enterprise architecture planning, change management, value realization, and execution of business transformational programs to improve employee and customer experiences, establish process efficiency, and increase revenue generation. 25+ years’ experience in driving global efforts through collaboration, partnership, and synergies across C-Suite Executives and Senior Leaders across Service Operations, Contact Centers, Sales, Marketing, and Front and Back Office Operational areas to address enterprise challenges and to realize value globally. Recruitment Process Outsourcing (RPO): High volume staffing and recruiting services supporting small, middle, and large market businesses. Encompasses full life cycle recruiting to ad hoc/on-demand needs (e.g., candidate assessment, sourcing, hiring, workforce planning, forecasting, and roadmapping). 30 years’ experience in this field and focused on diversity recruitment of FTE and Contract hires across High Level Senior and Executive roles to functional, specialized roles in various industries.