Salesforce promises attractive, scalable and flexible business solutions, with many generic features ready to use. However, most organisations have unique ways of working and prefer a solution adapted to their needs. However trivial the Salesforce setup may appear, a successful Salesforce implementation requires a strategic approach with the same rigour as traditional software development. This includes being clear on business requirements, strict version control, robust testing and user acceptance. We specialise in helping customers adapt Salesforce to their needs through a value-driven process where our customers remain in control of their budgets and benefits. Our unique approach and experience benefit organisations in several industry sectors, e.g. utilities, financial services, media, automotive, telecoms and retail.