As an ASIA IT Managed Service Provider, through a unique mode of "Platform + Service" , Resource Supply Chain driven by Big Data & AI, BROCENT delivers the IT Support & Maintenance Plan in most Asia countries and cities , and supports customers to improve IT Rate of Return on investment and reduce the Total Cost of Ownership (TOC). BROCENT owns 106+ IT service management personnel. Every day the Service Command Center (SCC) and Network Operation Center (NOC) manage over 1,500+ certified engineers handling the categorized IT request, incidents and system alerts about more than 600,000 sets system. The management framework of BROCENT IT Managed Outsourcing services can enables customers to choose the best IT infrastructure after IT assessment and IT Audit, which improves the operation efficiency and then strengthen then competitive technology advantages, and enhancing the IT management efficiency, security and accountability, it achieves the business management goal and contingency objective . BROCENT service team mainly adopt end-to-end IT services infrastructure to support customers to plan, build, support, manage, improve and innovate the complete lifecycle of IT infrastructure & system to build up the measurable and positive IT investment reward with a highest technical qualified expert team .