CX Insider is the leading podcast for professionals seeking to boost their CX game. Our goal is to build a community of creative thinkers, dedicated to improving the customer experience for all. We host unrivalled conversations on a range of topics from sustainability to customer service and the metaverse. Our guests are experts from various industries, including automotive, retail, and banking, who strive to deliver cutting-edge insights and lead a new age of CX innovation. On our YouTube channel, you’ll find full-length episodes (both studio and remote), episode clips for lighter viewing, and shorts from our best moments. We also publish audio episodes on all major channels, including Spotify and Apple Podcasts. CX Insider Podcast is proud to be sponsored by ACF Technologies, global leaders in customer experience management solutions. ACF provide tailored solutions to enhance CX functions such as appointment booking and queue management, including the multi-award-winning booking system for the NHS’ COVID-19 vaccinations. Discover our YouTube community: https://bit.ly/3Vzr5LC Find all our channels here: https://linktr.ee/CXInsider If you’d like to reach out, become a guest speaker, or give feedback, feel free to send us an email: valentina.svobodova@acftechnologies.com