Providing "insourced" helpdesk services for business applications and computer security & networking technologies (firewalls, encryption, authentication, content filtering etc etc) to corporate clients and IT channel customers to help them deliver exquisite technical support to their internal and external users, supplier networks and of course their customers. IT Services from First Option Technologies : Why Partner with Us Brand : We work IN BRAND at all times. We always remember that it's your brand and they are your customers so conduct our dealings accordingly. Ethics & Trust : Any information relating to you or your customers stays with us and isn't disclosed to anyone else. We are more than willing to sign an NDA if required. Knowledge : We understand the Channel model. We can and do act as the support team at the Vendor, Distributor and Reseller level. Passion : We enjoy being challenged and are passionate about what we do. Culture : We have fun at work; when the culture is right there is no limit to what you can achieve. Stability : Our roots go back 20+ years, pretty much a lifetime in IT terms. And we've been oiling support wheels for over 12 years. Very little takes us by surprise. Personal Service : Close relationship between our team and yours - we're partners, not suppliers.