MHIB Inc. contracts with treatment programs, but works directly with a program's patients and their families. When families investigate a program, MHIB liaisons and manage all aspects of insurance with them directly. Services provided include: Verification of Benefits to determine the payment structure and the likelihood and possible length of coverage. Information Interview/Exchange to gather information towards meeting insurance medical necessity criteria. Pre Authorization with the insurance company Utilization Review Ongoing Claims Submission Medical Records/Document Follow Up Appeals