At Intercept TeleMed, we have designed a Tele-ICU services company that is led by physicians who have an in-depth understanding of the challenges within an ICU and skilled at creating improved outcomes. Dr. Diego Reino, founder of Intercept, has had both the privilege and responsibility of caring for the sickest patients in the ICU throughout his career. His greatest frustrations have always arisen from patients suffering adverse events because of sub-optimal bedside staffing or delayed access to critical patient data. Having more timely access to this information, as well as skilled intensivists, alters patient outcomes, avoids unnecessary complications and, in many cases, decreases mortality.