Lisa Wiking is a business leadership expert, trainer and published author who is committed to helping business owners and leaders build, improve and maintain a positive working culture to increase staff morale, staff retention, customer retention, productivity and ultimately profitability. With 20 years’ experience in business leadership, Lisa is committed to her craft, having led teams ranging from 4-5 to over 100 people to achieve success, sustainability and growth. Lisa has developed a clear process for getting the best out of people and knows exactly what it takes to produce profitable and effective business results. Passionate about inspiring people to achieve their full potential, Lisa’s process is complemented by her experience and skills as both a Master Practitioner of Neuro-Linguistic Programming and Life Coach. By developing sound communication and leadership skills, she helps clients put a stop to the endless revolving door of employees, saving infinite amounts of money and time to facilitate long term business sustainability and growth.