CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business: - AUTO-ANALYSE CUSTOMER FEEDBACK - AUTO-RESPOND TO CUSTOMER FEEDBACK - IDENTIFY HAPPY CUSTOMERS - MANAGE NEGATIVE EXPERIENCES - DRIVE LOYALTY MARKETING - PERSONALISE REWARD PROGRAMS - PROMOTE CUSTOMER ADVOCACY - FOCUS ON REPEAT BUSINESS - RUN REFERRAL MARKETING All of the above in just simple clicks.