Also have a look at www.cloudCTI.nl for Computer Telephony Integration, click-to-dial, customer recognition and screenpop with any CRM as a cloud service. We make Computer Telephony Integration software for enterprise telecommunications and call center applications. The software is specifically designed to integrate networks used for telecommunications and computers in a business environment. Our products enable businesses to get the best out of their telephone system and CRM software, while increasing efficiency and customer-friendliness and improving the business process. Available from specialised suppliers of telecom equipment and CRM/ERP software, our products include PC dialling, Customer Recognition, ScreenPop, management reporting, real-time information on queues and ACD environments.