Welcome to the Better Business Bureau serving Chicago and Northern Illinois! As a private, non-profit organization, the purpose of the Better Business Bureau (BBB) is to promote an ethical marketplace. The BBB helps resolve buyer/seller complaints by means of conciliation, mediation and arbitration. The BBB also reviews advertising claims, online business practices and charitable organizations. By developing and issuing reports on businesses and non-profit organizations, it encourages consumers to check out a company or charity before making a purchase or donation. FREE services provided to consumers by the BBB include: • File complaints • Free Business Reviews • Free Charity Reviews • Request a Quote – Obtain free quotes from Accredited Businesses • Free Shred Day events to prevent identity theft • Ethics for Business Success Training Program (EBS) • Alternative Dispute Resolution (ADR) With 9,000 Accredited Businesses in Chicago and Northern Illinois, the BBB ensures high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them before making a purchase We provide educational information and expert advice that is free of charge and easily accessible. Our network of national and local BBB operations allows us to monitor and take action on thousands of business issues affecting consumers at any given time. Visit us online at bbb.org/chicago today for more information!