Skills needed for day to day business are tenacity and a focus on short term solutions and tactical adjustments Success in systemic change efforts requires a new map and a coherent story Building new maps require shifts in perspective, rising far above the tactical view, and adding elements of time, customer expectations, and what isn’t possible, yet needed We function like a high-altitude expedition guide service, providing the structure to support a successful expedition We don't tell you how to change, we guide you through processes that help leaders tell the truth to each other and collectively decide where to go and what to risk to get there We collaborate with leaders and teams to venture into high altitude strategic explorations, product and services ideation, customer empathy insights and return with long-term vision maps, game plans and agreements on actions, responsibilities and measures for success