ICC - International Consulting Canada is a High Value Added Consulting Firm. Our International Consulting Teams offer complete solutions (Training, Consulting and IT Systems) to help our Customers offering best products and services with competitive prices. - 4700 WORLDWAIDE TRAINING DAYS - 120 000 CONSULTING HOURS - 5 800 USERS (WEB & MOBILE SOLUTIONS) Most Important Customers: - Ba!nking (Europeen Bank of Development, Tunis Stock Exchange, Tunisia Central Bank, Zitouna Bank...) - United Nations (UNAMID, UN Environment KMS, ...) - Canadian Government, NORAD North Americain Air Defense Headquarters - Automobile (Draexlmaier, Leoni, Lear Corp, APTIVE, Renault...) - Aeronautic (Hutchinson - Total, EMP, ABC Composite - Canada, Innovatm, ESI Simulators...) Other Sectors : IC-Canada.com (Electronics, Plastic Injection, Agro-alimentary, ...) Services: Assistance in Strategic Development - Strategic Diagnostic - Strategic Plan Development - Strategic Plans Monitoring ISO Management Systems Deployment - Shareholders Needs Identification and Analysis - Dashboard and KPIs Development - Process Modeling - Job Description Development & Analysis - Procedures and Work Instructions Development - Individual KPIs and Objectives Development Human Resources Management - Social Audit - Recruitment - 360° Evaluation - Career Plan Development - Individual Coaching Market Share Development - Sales Statistics Analysis - Market Study & Concurrency Analysis - Business Plan Development - International Market Exploration Training Services Soft Skills - Communication - Leadership & Coaching - Neuro-Linguistic Programming - Emotional Intelligence - Conflict & Stress Management - Teambuilding Advanced Management Skills - Balanced Scorecard - Business Process Re-engineering - Activity Based Costing - Knowledge Management Market Share Development - Multidimensional Sales data analysis - Business Plan Development - Negotiation Techniques - CRM Customer Relationship Management