Contact Design is a user research and participant recruitment company focused on results. We connect the best research companies with the right participants. Our 20 year history of proven results backs this claim. Additionally, with an average participant show-up rate of 96% we are committed to perfection and achieving this in record time. With an extensive history in the field of technical publications and communications, our founders have a strong interest in usability and the emotional impact of user instructions. We apply the findings of user research pioneers, like Don Norman and Jacob Nielsen, to master the discipline of Instructional Design. Our extensive research translates directly into participant recruitment. Our clients require high quality recruitment of participants for usability testing. We deliver the right participants to high profile clients for user experience (UX) research