We're your ITSM solution provider, we provide innovative, customized business process consulting, software implementation services and L1 bilingual support for multiple ITSM solutions. Digital transformation and automation are key elements in ensuring that most organizations keep up with how fast-paced both technology and information are consumed and delivered – at work and at home; on premise and in the cloud. RJR Innovations is a subsidiary of Ron. Just Ron, Inc. As your Data Encryption and Crypto Management specialist, we provide Gemalto solutions that enable security teams to centrally employ defense-in-depth strategies and ultimately make sure encryption yields true security. If cryptographic keys are vulnerable, so is encrypted data. We’re here to help you along the way. As your Access Management experts, we offer Bomgar solutions that improve business performance by enabling secure, controlled remote access to nearly any device or system, anywhere in the world. In addition, we have our own suite of products that encompass a blend of processes, procedures and products that are easily customized to fit each Customer’s goals and objectives. Customers choose only those that fit their specific needs. Qreset is an Active Directory Self Service Password Reset tool for Microsoft Windows user credentials. Your users can reset their forgotten credentials from the Windows logon screen. Our FootPrints ITSM Starter Package provides out of the box ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements, Configuration Management Database and now Purchase Management.