TrueCourse provides specialized consulting services to the utility industry. At TrueCourse, we provide our utilities client with a clear and objective insight of their business, to support the execution of their business strategies, to strengthen their key capabilities, to improve the customer experience and to optimize operational performance. We commit to drive change and partner with our clients to achieve full lifetime customer and stakeholder value, by combining our hands-on management experience in the energy and utilities sector with profound transformation expertise. The TrueCourse partners and consultants have a broad international experience with : - Running and optimizing operational utility businesses - Building customer loyalty - Implementing organizational change across all business functions - Managing complex programs and delivering sustainable results TrueCourse VALUES Teaming : we make every effort to work as a single team with the client’s staff Results : a no-nonsense approach to get things done provides tangible added value to our clients Integrity : open, honest communication - always keeping the client’s interest in mind Pragmatism : a practical, straight-forward approach, based on best-practices and a proven management framework