VLEC Communications Inc. is a technology consulting and software development company. We have been providing consulting and software development services for over a decade. Our consultants have extensive experience and solid track record. We understand business process, the high-level methods and procedures, the back-end infrastructure and system protocols. Specialties * Contact center architecture & CRM Technologies. * Remote Data Center & Disaster recovery planning. * VoIP, MPLS, TDM infrastructure design & deployment. * Computer Telephony Integration (IVR, VRU, ACD,WFM,...) * Call center technology RFP creation, review & recommendation. * Negotiation large telecommuncation vendor contracts. * Application Software, DSP, Quantitative & Numerical Analytics. * Low level device driver and Communication protocol design.