Delivering nuanced simplicity and actionable clarity to the grey areas of risk. When humans and complex systems interact, there’s always a grey element of risk that needs to be accounted for. It’s never black and white. Dealing with the grey areas of human interaction with complex systems and processes is at the core of our Human Factors expertise, negotiating the often competing considerations of user capabilities and requirements vs system behaviour. Distilled Consulting focuses on a right-sized approach to Human Factors, partnering with your project team to create elegant, functional HF integration and safety assurance solutions. The right outcome is one that finds the balance between a purist Human Factors approach and a pragmatic real-world result. Our understanding of the challenges of engineering and design allows us to work with everyone from end users, to engineers, to operations managers to facilitate the (re)design of complex systems that result in more efficient, safer, intuitive, and user-friendly systems. We also support the organisations who work with us to meet the challenges of ongoing operations and maintenance in high-risk industries. With our unique perspective and objective viewpoint, we deliver actionable insights that respect the big-picture strategic intent of the system, the practical commercial realities of the project, whilst always advocating for the end user and delivering outstanding HF solutions.