Many organizations have realized that they should be implementing supply chain management right now, because it reduces costs, improves service and strengthens a company’s competitive position in the chain. If they take a half-hearted approach to supply chain management, they will rapidly lose their competitive edge. The ultimate benefit is an agile supply chain in which conflicting interests have been eliminated and performance is continuously measurable, resulting in the ability to rise to future challenges at lower costs while achieving greater customer satisfaction and a higher service level. What’s the key to implementing supply chain management successfully? And how can you create supply chain agility while reducing your costs and boosting customer satisfaction? Let’s turn your supply chain into a sustainable competitive advantage.