The Professional Paralegal Register (PPR) is a voluntary registered scheme to promote professional paralegals as a recognised fourth arm of the legal profession and to enhance consumer choice and protection. Only Paralegals that are on this register are regulated by us. Employers and consumers can be assured that those individuals on the register meet the required standards of both the individual’s recognised membership body and the robust criteria set by the PPR. Consumers now have the opportunity to raise concerns/complaints to the PPR should the recognised membership body fail to settle a complaint to their satisfaction. The PPR has a range of sanctions available including the ability to award compensation in certain circumstances. Paralegals who are on the Register are regulated in terms of their professional conduct however, Professional Paralegals who hold a Paralegal Practising Certificate (PPC) are fully regulated to offer legal services to consumers.