Improve your Customer Service and profitability TODAY! Tony is a dynamic keynote speaker and Customer experience expert. He is the creator of the SIX CANONS OF CUSTOMER SERVICE framework and Customer experience expert. Tony is the author of the books: RECIPE FOR SERVICE and WHERE TO START. A veteran of the retail, restaurant, and hospitality industries, Tony has worked with organizations of all sizes to improve the Guest experience and grow Customer loyalty. Tony's has presentations to fit all budgets and focus on: -Customer Service -Employee Motivation -Guest Loyalty -Leadship and the Customer Experience Visit Tony at http://thetonyjohnson.com/