SMME is a leading provider of training solutions in the area of IT Management and Control Best Practices in Europe , the Middle East and the United States. We focus on training in well-known IT process frameworks which organisations use worldwide to develop competent and world-class IT services. Our areas of expertise include: • IT Service Management (ITIL® Best Practices) • ISO 20000 (for IT Service Management) • IT Governance and Control (COBIT®, CGEIT®) • Risk & Information Systems Control (CRISC®) • Enterprise Architecture (TOGAF® and Archimate) • Project Management (PRINCE2®) • LEAN (Lean IT) • AGILE PM • SCRUM • Skills Management (SFIA, e-CF) • DevOps • Change Management • Soft Skills (Communication, Sales) ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.