Benchmark helps people to learn new skills - be they in a large organisation or self employed - Benchmark has the motivational drive to get people - and companies - where they want to be. Started 25 years ago (Silver Jubilee in October 2012) the emphasis was on training - anything to do with people - all soft skills. The portfolio of training now reads: * personal sales skills * cold calling skills * reception skills * debt collection by telephone skills * team leadership skills * presentation skills * train the trainer skills * reception skills As part of training Benchmark also offers mystery shopping (pre- and post - training) plus customer satisfaction surveys - uncovering your strengths and weaknesses effectively. Not happy to train unless I can do the skill - I also do telemarketing and commission sales