Healthcare EQ works with healthcare organizations to redefine their business model for increased value to their stakeholders, and to reorient their operations around patient-centred care. Care and clinical process management aims to employ Internet technologies within healthcare systems to improve the quality and efficiency in patient-centered care. These information technologies provide the opportunity for integrated coordination and collaboration across healthcare provider roles. The most promising Internet technologies include: - business process, business rules and business events automation; - connectivity and service-oriented integration; - mobile device platform development and deployment:; and - business intelligence and predictive analytics. Opportunities for an improved patient experience may be achieved by healthcare professionals applying current Internet technologies for better access to information, and streamlined coordination around the circle of care.