Introduction ----------------- Headway Technologies is focused on outsourcing of call-center and back-office operations, Data Management, Software Development and HR Consultancy. Headway has a history of creating success for various organizations by providing them a full range of outsourcing solutions. As a complete outsourcing solutions company we can deliver world-class services for your business growth, and reduce the total operational cost of your business while improving quality. Company Vision ------------------------ Headway's vision is to become a highly respected and successful outsourcing organization, facilitate clients with innovative outsourcing solutions, and ensure our clients' success. Our business philisophy focuses on standardization of outsourcing processes, as well as their execution at the offshore location, constantly improving synergies, creating transparency between the Outsourcers and their offshore operations and, hence, ensuring the final objective - Customer Satisfaction - is met first, while costs reduced and quality improved. Mission Statement --------------------------- "To be the leading innovator in providing outsourcing service solutions." Headway's mission is to make outsourcing a hassle-free process for the Outsourcing companies. We critically analyze a project's implementation and operational cycles, identify and minimize lags, standardize processes and streamline project-tasks.