The Guest Journey Platform - Multi-Channel Messaging + Upselling + Marketing Automation Hoperator is an omni-channel messaging platform that includes powerful direct booking and upsell tools. From B&B's to resort hotels, we help travel and hospitality businesses get more guests and craft permanent relationships with them. Hoperator lets you talk to your website visitors, convert them to guests and engage with the pre, during and post stay to help ensure that their guest experience is the best.