Mavens Consulting S.A.E (Mavens) is an Egyptian-based Business Process Consulting firm founded by a team of industry experts who helped over 100 organizations from Egypt, Middle East & Europe establish their contact centers, centers of excellence and back office operations in multiple locations. Mavens offers multiple consulting services ranging from site selection and readiness, systems and technology review, organization structure strategy, business process design, capacity planning, talent acquisition and retention, knowledge transfer and training, Performance Management and Quality Assurance consulting services. Mavens cater to clients all across the Middle East out of its headquarters based in Cairo, Egypt.