Direct contracting in healthcare between purchasers and providers presents new opportunities and risks for both sides. Purchasers who do not develop their capacity to evaluate and ask for quality care are at risk for 25 percent of their spend going to waste. Providers unable to demonstrate their value and respond to customer needs risk losing their customers to competitors who can. Purchasers, clinicians, and patients lose when the purchaser-provider-patient relationship results in: Members not pursuing care that is needed Members pursuing care that is not needed Aligned purchasers-providers-patients make it easier for patients to pursue needed care. Lack of alignment impedes efforts to engage patients and clinicians in pursuing high value care. BenefitsDoc catalyzes payer-provider relationships, facilitating collaboration towards a shared vision of high-quality care. You will be more confident that your solutions result in better care at lower costs.