In a sea of same, Service Matters offers your organisation something different. The human touch. As your Service Management Consultants, we don't just rely on technology, we take the time to think. We think about what will make the biggest different to your organisation. We think about outcomes. We think about getting the big things right while recognising that it's the small things that matter. Whether it's developing your service strategy, assessing the maturity of your current service management implementation, writing or improving your processes, or in-house training, we'll work with you to offer a friendlier, more useful service management solution. Because just like our names says, we believe Service Matters.