Hoed Research is a well known, Australian marketing research company that specialises in mystery shopping, retail audit and compliance measurement. Our objective is to assist retailers and suppliers to optimise customer experience in store by ensuring that retail execution, product presentation and customer service are all aligned with their business objectives. Hoed Research has over twenty years’ experience across retail channels including FMCG, Pharmacy, Liquor, Petrol & Convenience, Banking, Automotive, Food Service and Hardware. It is known for its ability to meet clients’ requirements; its metro/regional shopper footprint; its high standards of data quality and delivery; easy online data access and its advanced reporting. Hoed Research develops and uses its own proprietary technology and focuses on continuous enhancement of data capture, service expansion, technological advancement and service delivery.