The CAC Office on Aging is a public nonprofit agency. It has the major responsibility in Knoxville and Knox County of planning for services for senior citizens; assessing needs of older citizens and developing resources to meet those needs; coordinating services for the elderly to minimize duplication and avoid overlap–whether provided by public, nonprofit, or for-profit organizations; providing information about services and programs to older citizens and their families and connecting them to those services; and advocating on behalf of older citizens. We are charged with serving all seniors, regardless of life situation, but are mandated to concentrate on those for whom aging often presents the greatest hardship: women and minorities and all who are in frail health or poor.