Komosion is a management consulting firm with deep digital know-how, specialising in customer and digital experience design. Main service lines: Customer Experience Design - CXD (including Strategic Research, Journey Mapping, Service Design, HCD & UXD), drawing on Management Consulting disciplines. Business Transformation Consulting - Organisational Design and Innovation Strategy (including Enterprise & Technology Solutions Architecture) and related support services including Program Management Office, Agile Project Management and Change Management. Design and development of customer ecosystems including: - digital applications (web, mobile) and physical environments; and - systems and processes that enhance customer experience. Marketing and Communication Services - Brand and Marketing Strategy (including social and search), Content Planning and omnichannel execution. Education in CXD and other modern business education practices including Leadership; Innovation Strategy; Business Growth; and Agile Project and Change Management.