WhizBang is a handy application that uses short videos to show you how to use your new products quickly and easily. It works by just scanning a bar code on the packaging of a product with a smart phone or ipad where anyone can instantly watch a video showing them how to use, install or set up their new product in minutes. The app is totally free for users and paid for by manufacturers who choose to sponsor product pages in return for premium benefits. In the U.S. alone, product returns cost more than a hundred billion dollars a year. A recent study by Elke den Ouden, (Philips Electronics) found that "half of all malfunctioning products returned to stores are in full working order, but customers can't figure out how to operate the devices" (Computerworld, 2006) , There are hundreds of new apps being developed daily, offering solutions to everyday problems but Whizbang has proven popular because it levels the playing field when it comes to technology, no matter which generation you belong to. www.whizbang.tv created by www.screenweaver.com.au