Global Protocol Academy's goal is to train corporate trainers, university professors, and career coaches in the soft skills needed to build relationships with professionalism and confidence. The training is available on-site at corporate/university training facilities or at the academy's Phoenix location. Founder and Director, Gloria Petersen, has provided seminars, workshops and training in professional presence, business etiquette and protocol for over 30 years. Gloria is a renowned Certified Protocol Professional and author of “The Art of Professional Connections,” a four-guidebook series with companion Subject Matter Expert (SME) training modules. Her clients range from Fortune 100 companies to emerging entrepreneurs. To learn more about the academy, visit www.GlobalProtocolAcademy.com. To learn more about the author and founder, visit www.GloriaPetersen.com. (Previous company name: Global Protocol, Inc.)