*HAPPIE'S PURPOSE At Happie our purpose is simple: "Love the work you do and give us the work you don't". We have a team of VA professionals who will prioritise your admin so you can free up your time and focus on what you love. *ABOUT US Managed by business owner, Rachel Travica who has had 15+ years in the EA / PA industry providing assistance for directors and business owners. As such she has a strong sense of what level of service should be expected of a VA, the ultimate aim being client satisfaction. She provides ongoing support for all Happie clients and VAs to ensure a smooth transition and solve any trouble shooting along the way. *WHY AN AGENCY? Happie handles all the details with the VA and the client gets all the benefits of working directly without having to worry about any contract issues. If the VA needs sick / personal leave, we organise a cover for them. We also provide ongoing support to our VAs, sharing new virtual technology / processes to improve the client experience. *CLIENT PROCESS The usual process is to have a Discovery call to learn more about the potential client and their business, a contract is sent out to ensure privacy both ways and then we go through a vetting process of our VA pool to determine the best fit. The VA is introduced over Zoom and the work begins! *FEES See the website for current fees. The establishment fee is fully refundable within the first 3 months if the client feels the VA is not the right fit. We have an introductory offer of 10 hours at a discounted $300AUD (including GST) to give potential clients a chance to trial our VA service. They can then choose whether to proceed or not, obligation free. Feel free to give us a call for any questions / to discuss your business VA needs.