Mercer Lal Ltd is based in England and is focused on helping companies leverage technology to improve processes and reduce costs. Mercer Lal is co-founded by Ravi Mirchandani (ravi@mercerlal.com), who has over 30 years CRM and software development experience. The other founder is Fiona Mercer (fiona@mercerlal.com) who is a senior Project Manager and creates a bespoke, structured and measurable approach to each engagement. We work with world-class, well proven technologies and offer customisation, training and support. As authorised partners for all the products we represent, you can be assured of back-to-back support, offering you the expertise of our local resources and the parent company, as and when needed. Our core skills are in: CRM - Zoho (Cloud) and Goldmine (On-premise, Web and Hosted) CPQ - Quotewerks (On-premise, Web and Hosted) Finance; Zoho Books, Xero and QuickBooks Marketing: Zoho Marketing Hub, Constant Contact We also offer software development using Zoho Creator and Deluge Coding and have completed several migration projects (e.g. Goldmine to Zoho CRM). We also specialise in integration projects require data to flow between two separate systems (e.g. Zoho CRM to Xero).