Whether it’s at the bedside, in the classroom, or at a workshop, participants in Pulse programs are encouraged to communicate and partner with their healthcare providers. Eighty-nine percent of attendees reported that they will change their behavior because of what they learned through Pulse Center for Patient Safety Education & Advocacy. We never charge for our advocacy services. Pulse programs are a combination of guidance from national patient safety organizations and solutions garnered from the stories shared by patients and families about what works for them. Participants in our interactive community presentations and workshops learn from each other’s experiences with the support of Pulse trained facilitators. In addition to raising awareness about preventing medical errors in community meetings, Pulse offers bedside advocacy support, and training of friends and family to be skilled patient advocates for their loved ones. In keeping with our vision of a world in which the patient’s voice is heard and no one is harmed by their health care, we promote health care equity with our Healthcare Equality Project. We explore challenges faced by vulnerable populations in small group sessions and develop solutions by listening to participants’ stories and ideas. When it comes to Pulse’ work in the community our motto is: We Listen, We Learn, We Lead.