Hey there, I'm Dave Hilton. I help you learn how to become a Conflict Resolution Superhero at Work! I work with clients as an External and Conference Ombuds, Conflict Resolution (CR) and Diversity, Equity and Inclusion (DEI) Consultant and Auditor, Facilitator, Mediator and ADR Trainer. My area of specialization is Workplace Conflict (both internal & external) - with a particular focus on Conflict Styles, Cross-Cultural Conflict & Communication, Generational Conflict & Communication, Corporate Dispute Resolution System Design, Change Management & Crisis Communication.