Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple ranges of products being offered today. In July 2015 company was incorporated as a private limited Indian company. OUR MASCOT We have chosen Ladybird as our mascot for a simple reason that for centuries it has been associated in many cultures across the globe with good luck, love and conviction. Just as ladybird serves the farmers selflessly we serve our clients helping them earn better yields. OUR PRODUCT Faveo Helpdesk The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.