Our organisation takes a collaborative style working with smaller businesses on specific IT Improvement or team initiatives. We specialise in providing consultancy and training within IT Service Management Processes, Integrated Service Management systems and people focused improvements such as change, culture management, improving working processes or tools. We believe that Improvement starts with "People". Our approach is one that is driven by understanding the "need" for the change or improvement and what this means to the "people" that will be affected or make it happen. Identifying and utilising strengths to promote positive change.