SUBSCRIBE HERE: http://apple.co/3lg2CZW Visit our YouTube channel for access to all episodes: https://www.youtube.com/channel/UCEUNs7MO4pZaTiySyoY33sw Top 20 Customer Retention Podcasts in 2021! Growing the company. It's the CEO's #1 priority. Yet, oftentimes, a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. Join Betsy Westhafer, CEO of The Congruity Group and best-selling author and speaker and Tony Bodoh, CEO of the customer experience consultancy, Tony Bodoh International, as they speak with CEOs who are changing the way they interact with customers. The REALLY Know Your Customer podcast will provide you with strategies and tactics you can implement now to help your business grow.