Our fundamental drive to uphold the vision and purpose of those who came before us. Our vision and values underly the development of a balanced and focused strategic objective to provide a positive, responsive and local plan for future success in meeting the needs of our communities. To provide an innovative caring environment in which each person can enjoy their best life. St Andrews Village Ballina (St Andrews) is a Public Company limited by guarantee and a Public Benevolent Institution. It is a registered charity and not-for-profit organisation registered with the Australian Securities and Investments Commission (ASIC), the Australian Charities and Not-for-profits Commission (ACNC) and the Australian Taxation Office (ATO), and it is entitled to receive tax deductible gifts. We seek to ensure that we deliver safe, quality and loving care in order to see ‘every individual living well. This is fostered through respect for individuality, dignity, choice and empowerment within a safe and secure environment where compassion and quality care are foremost. Our residents, their families and clients are at the centre of all that we do. Our customers have told us that what they value most is to be shown genuine loving care, to be respected as an individual, to be empowered to live well, and to be in the service of someone they can rely on. Our values are at the centre of our ethos and service delivery model. Sharing and demonstrating our values bring our purpose to life. Our Values: • Respect • Integrity • Compassion • Honesty • Fairness • Transparency